SECTION 1 - WHAT INFORMATION DO WE COLLECT?

When you visit Commercial Brewing System, place an order, contact our team, or use our website, we may collect personal information that you voluntarily provide. This may include your name, email address, phone number, billing address, shipping address, and order-related details.

We may also automatically receive certain technical information when you browse our website, including your IP address, browser type, device type, operating system, referring pages, and general usage data. This information helps us improve site performance, user experience, and website security.

If you choose to subscribe to updates or marketing communications, we may also collect your preferences related to those communications.

SECTION 2 - HOW DO WE USE YOUR INFORMATION?

We may use the information we collect for business and service-related purposes, including to:

  • Process and manage orders

  • Provide customer service and support

  • Confirm transactions and send order-related messages

  • Arrange shipment and delivery

  • Respond to questions, concerns, or return requests

  • Improve our products, services, and website functionality

  • Detect and prevent fraud, abuse, or unauthorized activity

  • Send promotional messages or updates where permitted by law or where consent has been given

We only use information in ways that are reasonably connected to our operations, customer service, and website administration.

SECTION 3 - CONSENT

How do we receive your consent?

When you provide personal information to place an order, submit an inquiry, request assistance, or communicate with us, we understand that you consent to our collecting and using that information for the specific reason for which it was provided.

Where additional consent is required for marketing or non-essential uses, we may request it separately.

How can you withdraw your consent?

If you no longer want us to use your information in a way you previously agreed to, or if you would like to update, correct, or request deletion of your information where applicable, please contact us at:

support@commercialbrewingsystem.com

SECTION 4 - DISCLOSURE OF INFORMATION

We do not sell your personal information. We may disclose personal information only in limited circumstances, including:

  • When required to comply with applicable law, regulation, legal process, or lawful request

  • To protect our rights, business, property, customers, or website

  • To prevent fraud, unauthorized transactions, or misuse of our services

  • In connection with a business transition such as a merger, sale, or transfer of business assets, where legally permitted

SECTION 5 - E-COMMERCE PLATFORM, PAYMENTS, AND THIRD-PARTY SERVICES

Our store may be hosted or operated using third-party e-commerce tools, payment providers, shipping services, analytics services, and other service providers that help us run our business.

These service providers may collect, process, or store information only to the extent necessary for them to perform their services on our behalf. However, those providers may also have their own privacy terms and policies, and we encourage users to review them when relevant.

Payment information is generally processed through secure third-party payment gateways. We do not claim to store full payment card data unless explicitly stated by our payment provider and business systems. Transactions may be subject to the privacy and security practices of those payment services.

Please note that if a third-party provider operates in a different jurisdiction, your information may become subject to the laws of that jurisdiction when processed by that provider.

SECTION 6 - WEBSITE ANALYTICS AND AUTOMATIC DATA COLLECTION

We may use tools that help us understand how visitors interact with our website. These tools may collect data such as:

  • Pages visited

  • Time spent on pages

  • Browser type

  • Device information

  • Referral source

  • General location based on IP information

This data helps us improve navigation, content, performance, and overall customer experience.

SECTION 7 - SECURITY

We take commercially reasonable steps to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures may include secure connections, controlled access, and standard security practices used in online commerce environments.

Even with reasonable safeguards in place, no website, database, or transmission method over the internet can be guaranteed to be completely secure. By using our website, you understand this inherent risk.

SECTION 8 - DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, legal compliance, dispute resolution, and recordkeeping obligations.

SECTION 9 - YOUR RIGHTS AND CHOICES

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to request access, correction, deletion, or limitation of certain uses of your data.

To make a privacy-related request, please contact:

support@commercialbrewingsystem.com

SECTION 10 - MARKETING COMMUNICATIONS

If you subscribe to marketing emails, we may send you updates about products, promotions, news, or other company-related content. You may opt out of promotional emails at any time by using the unsubscribe link or by contacting us directly.

SECTION 11 - COOKIES AND TRACKING TOOLS

Our website may use cookies and related technologies to support site performance, remember user preferences, understand visitor behavior, and improve our services. Please review our Cookie Policy for more information.

SECTION 12 - THIRD-PARTY LINKS

Our website may include links to third-party websites or services. Once you leave our website or interact with a third-party service, that third party’s own policies and terms will apply. We are not responsible for the privacy or content practices of external websites.

SECTION 13 - CHILDREN'S PRIVACY

Our website is not directed toward children. By using this site, you confirm that you are legally able to use the site or that you are doing so under appropriate supervision where required by law.

SECTION 14 - CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or website practices. Updated versions will be posted on this page with immediate effect unless otherwise stated.

SECTION 15 - CONTACT INFORMATION

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Commercial Brewing System
65 N Central Dr, O'Fallon, MO 63366, United States
Email: support@commercialbrewingsystem.com
Phone: +1 (888) 808-9286