1. What does Commercial Brewing System offer?

Commercial Brewing System serves customers in the commercial brewing system niche and focuses on brewing equipment-related solutions for breweries and serious brewing operations.

2. Who is the founder of Commercial Brewing System?

The founder of Commercial Brewing System is Jim Koch.

3. How can I contact customer support?

You can contact us by email at support@commercialbrewingsystem.com or by phone at +1 (888) 808-9286.

4. What are your business hours?

Our support hours are Monday to Friday, 8:00 AM to 6:00 PM EST.

5. What is your business address?

Our business address is:

65 N Central Dr, O'Fallon, MO 63366, United States

6. How long does order processing take?

Orders are usually processed within 1 to 2 business days.

7. How long does shipping take?

After processing, delivery generally takes 3 to 5 business days.

8. Do you offer free shipping?

Yes, we currently offer free shipping.

9. Can I return my order?

Eligible returns may be requested within 10 days of delivery, subject to our Return and Refund Policy.

10. How long does a refund take?

Approved refunds may take up to 30 days to be completed.

11. What should I do if my item arrives damaged?

Please contact us as soon as possible with your order details and photos of the issue so we can review and assist.

12. Do you accept returns for used items?

In general, returned items should be unused and in acceptable return condition unless the item has a verified issue.

13. Can I change my shipping address after placing an order?

If you need to update your shipping information, contact us immediately. We will do our best to help before the order is shipped, but changes cannot always be guaranteed once processing has started.

14. Do you have a privacy policy?

Yes. Our website includes a Privacy Policy explaining how customer and visitor information may be collected, used, and protected.

15. Do you use cookies on your website?

Yes. We may use cookies and related technologies to improve website functionality, user experience, and analytics.